Simple Steps to Prevent Online Phishing

Here at the ETSZONE network operating center (NOC) and helpdesk we get various alerts and questions every day about "phishing" sites. Phishing is when a web-site attempts to steal sensitive information such as usernames, passwords and credit card information.

We've put together some easy steps to prevent online fraud and phishing:  Read More »

1. Do not follow Links!
  • When you need to log into an online service, avoid following links on webpages or e-mails - use the address bar instead and type out the address like

Real-Time Search

Speed is one of the major forces driving technological innovation today. The Internet has trumped traditional media in the last decade as it has allowed users to quickly and easily access existing information from anywhere in the world with just the click of a mouse. However fast the Internet may be there lies an inherent bottle neck which has been solved with real-time search.  Read More »

Moving Towards Safer Email

Mail has existed in one form or another for almost 2,500 years. While the basic idea of getting information from one place to another hasn't changed much, the method by which the task is accomplished has evolved into an entirely different species with the advent of electronic mail(e-mail).   Read More »

Mobile Devices: A real life usage example

One of the many buzz words these days is mobility. I suspect some people could care less about mobility. For me, it's critical.

This post attempts to demonstrate how I use mobile technology on a typical work day.  Read More »

Installing ERP: Learn from Mistakes of Others - It's Cheaper


I have made just about every mistake in installing ERP (Enterprise Resource Planning) software and systems, but I do some research from time to time to see if anyone has invented a new installation mistake so I can avoid it.  Mistakes are costly, but the most costly mistakes are those where you learn nothing.

So far the same four fundamental mistakes keep showing up and each confirms what I learned from my ERP mistakes. They may be characterized a bit differently in each article and some articles rank the causes by frequency of failures. The common thread to all of them, no matter what the rank, is that FAILURE and the seeds of failure are sown at the beginning of the project – they just show up at the later.  Read More »

Managed Technology Strategy is Healthy for Medical Office Practice and Business

by Dr. Rajender Syal, Woodlands OB/GYN Associates

Fundamentally, my business philosophy for managing my medical practice is to provide quality and timely care that meets our patients' needs.  That's what shapes the information and communications technology strategy for our medical office.  We have to be highly available for our patients – they call the shots.  We create and maintain our competitive edge by being very responsive to the needs of our patients; information and communications technology helps us do that through advanced services that utilize the Internet, Internet protocol and web applications.  Our medical office is focused on providing a pleasant and efficient experience for our clients who turn to Woodlands OB/GYN Associates for their health and medical needs.  Our medical office management practices and technology support this objective.  Read More »

Introducing our Internet Systems Group

How should one segment when organizing an Internet company?  ETSZONE's answer spans professional services, technologies, growth markets and operations. It also includes best practices, research and development.  Let's get to business by describing our Internet Systems Group (ISG).

An ISG customer engagement starts with a business customer who has a clear business mission and knows that Internet technologies and strategies are vital to its fulfillment.  The customer knows that one of their most important business objectives is to focus on growing and managing the business and that to do that the company needs professional, competent and ongoing help with their technologies.  ETSZONE then learns about the customer's business and operations and designs the services and solutions that help the firm achieve its mission.  Services provided by ISG are specific to each customer and comprise a customized portfolio including systems management services, business application services and managed communication services.  Read More »

Preparing for a New Economy - How to Restructure Successfully

Welcome to the New Economy!  Although at times the current environment might seem daunting for a business owner, executive or professional, now is the time to take action and look at ways to restructure the company to be ready for exciting and prosperous times to come.  Business leaders cannot sit back waiting for a bad economy to get better.  Cutting expenses and downsizing only go so far.  Can management take advantage of this opportunity to move ahead of the competition with new business, technology and marketing strategies?  Are you and your workforce ready to collaborate to embrace the advanced technologies and new practices that can dramatically and positively affect how you operate, market and grow your business?  Read More »

Defining ERP: Enterprise Resource Planning Principles, Strategies, Practices and Technology

Most large companies have integrated software applications that are generically referred to as ERP or Enterprise Resource Planning systems.  ERP strategy addresses tying together a company’s different business systems and workflow processes to gain business intelligence, improve workflow, gain greater control and reduce costs.  In fact, all businesses have and use "ERP" solutions, whether they realize it or not.  The fundamental principles for designing and implementing ERP systems, and their specific strategies, objectives, practices and technologies, including workflow automation, are app  Read More »

What does ETSZONE do?

Recently after an evening spinning workout at the gym someone in the class asked me "so what exactly does your company do"? After looking at my watch and thinking for a moment (better summarize it or I'll be running late...) I blurted out that "we apply technology to solve business problems". Mmmm... that sounds pretty good for only seven words and it even answered the question!  Read More »