Business Application Services

business application servicesETSZONE managed business applications are based on open source software and equipment that is configured, installed, and maintained according to the customer's business and operational requirements.  Managed services deployment and support models include secure remote hosting, on-site hosting and hybrid models.



Current applications include:

  • Customer Relationship Management (CRM) with order integration
  • Custom business applications
  • Request ticketing and tracking
  • Project Management
  • Training Tracking and Knowledge sharing and collaboration

ETSZONE continues to add more applications to its managed business applications suite and can offer a customized solutions for specific business or industry needs.

Inquire about ETSZONE Business Application Services for your business or organization.

Blog posts about Business Application Services

Installing ERP: Learn from Mistakes of Others - It's Cheaper


I have made just about every mistake in installing ERP (Enterprise Resource Planning) software and systems, but I do some research from time to time to see if anyone has invented a new installation mistake so I can avoid it.  Mistakes are costly, but the most costly mistakes are those where you learn nothing.

So far the same four fundamental mistakes keep showing up and each confirms what I learned from my ERP mistakes. They may be characterized a bit differently in each article and some articles rank the causes by frequency of failures. The common thread to all of them, no matter what the rank, is that FAILURE and the seeds of failure are sown at the beginning of the project – they just show up at the later.  Read More »

Defining ERP: Enterprise Resource Planning Principles, Strategies, Practices and Technology

Most large companies have integrated software applications that are generically referred to as ERP or Enterprise Resource Planning systems.  ERP strategy addresses tying together a company’s different business systems and workflow processes to gain business intelligence, improve workflow, gain greater control and reduce costs.  In fact, all businesses have and use "ERP" solutions, whether they realize it or not.  The fundamental principles for designing and implementing ERP systems, and their specific strategies, objectives, practices and technologies, including workflow automation, are app  Read More »